Our Services

Playa Bonita 30A Concierge's many services are customizable to provide exactly what you need to care for your beach vacation home.  Consider us the local you.  Our concierge services are designed for long-distance remote vacation and/or second home property owners who are self-managing, via online booking platforms.  Playa Bonita 30A Concierge serves as your one-stop partner while you’re away; we care for your home as if it were our own. 

Playa Bonita 30A Concierge operates under a monthly service contract significantly less expensive than the commissioned based management company, and because of our in-house philosophy, our personalized edge makes homeowners secure – knowing their property is well taken care of… at all times.  A la carte concierge services available (see below.) 

In the self-managed model the owner is in control.  The owner owns the listing sites (VRBO, AirBnb, etc.), money is deposited directly into owner checking account - no 3rd party interference, owns all marketing material, owns the renter information, sets the pricing, and determines who rents their vacation home.  In short, controls their own destiny.

As fellow local vacation rental property owners, the owners of we know first hand how important it is to have someone to be your "eyes and ears".  Our services not only protect your investment, but the benefits can be passed on to your guests to enhance their vacation.  A happy guest is more likely to return in the future, which in turn benefits you.

Having your property setup as a vacation rental is more than just posting it online and accepting payments. There needs to be hands on almost everyday to know the property is ready for the next guest.

Contact Playa Bonita 30A Concierge at 850-502-5758 or todd@pb30a.com for your pricing options.

Playa Bonita 30A Concierge = Peace of Mind

From guest inquiry, to booked vacation, to pre-arrival services, to adventure planning, to arrival of the guest, amazing vacation, and returning home.  We handle all aspects of the guest experience in your vacation rental. 

Playa Bonita 30A Concierge's core servicing offering is the same inclusive solution offered by the commission based management companies.  The exception being marketing and booking services - the owner is responsible to ensure his / her property is booked.  Playa Bonita 30A Concierge provides all post booking services to ensure your vacation home is maintained and guests are happy.

- Vacation support immediately following confirmed reservations

- Exit cleaning and/or post clean inspection

- Vacation / guest services

- Home watch and first alert

- Hurry up and wait

- Home maintenance oversight

Professional cleaning & staging services for your rental.  Our cleaning teams execute at a consistent level to ensure guest satisfaction.   

Exit Cleaning is NOT offered as a standalone service - only offered in conjunction with Playa Bonita 30A Concierge's core service offering, Hands Free Post Booking Management.

Cleaning services includes a quality inspection upon completion of home cleaning 

Services to enhance your guest experience (not all inclusive)

-  Serve as Single Point of Contact for vacationers leading up to and including beach vacation

-  Concierge App to each vacationer introducing Playa Bonita 30A Concierge, along with need to know information, local events during their beach escape, local tourist information, etc.

-  Every attempt is made to meet and greet each vacationer within 24 to 48 hours of arrival

• If at any point we feel something isn’t as it should be, an immediate trip to property will take place

-  Site visits for resolution or troubleshooting of any issues at vacationers’ request, such as WiFi and cable issues

• We will always do what is in the best interest of the guest and “save” the review unless otherwise requested

-  Periodic recommendation texts to vacationers

-  Periodic check-in text to ensure vacationer comfort with accommodations 

-  Additional vacationer recommendations 

• Provide location information on best rental locations for bikes and paddle boards
• Bonfire recommendations
• Dinner and entertainment recommendations

-  Special occasion needs, as applicable

-  VIP Services are also available upon request, i.e. grocery service upon guest arrival, furniture assembly, interior design services …etc.

The need for having a home watch service is more than just asking a neighbor or cleaner to keep an eye on your property.  While it may seem convenient for your neighbor, friend, or cleaner to watch your home, it is not only a huge responsibility, but also a liability. Your home is one of the most expensive purchases you will make in your life.  
 

So what is Home Watch?? Well, essentially it is a service that visits your property 2-4 times a month to perform a visual inspection looking for obvious issues.  Our check lists are customized to fit your needs to check for water leaks, mold/mildew, pest/rodents, vandalism, storm damage, lawn, pool, air conditioning and much more.
 

Having a home watch service is necessary to protect your investment from potential threats.  Our purpose is to provide vacation rental and second home homeowners with the peace of mind that your property is protected and maintained during your absence. 

Visit home every 7 to 10 days (when not occupied)

Some important checkpoints include, but not limited to:

- Significant issues will be reported to homeowner, homeowner’s association or site property management

- Water and gas leak inspection

- Security of windows, doors, walk around property

- Monthly air filter changeout 

- Light bulb replacement, as required 

- Battery change in remotes, keyless locks, etc. 

- Diagnostics to ensure the following items are in working order: TVs, Internet, Wi-Fi 

- Storm Protection 

• Security of all outdoor furniture 
• Security of all windows and doors – ensure everything is locked up

- Monitor vendors, such as furniture deliveries, repair and utility workers, cable installers, pest control and others  

- UPS and FedEx package acceptance and delivery

- Lay eyes on verification services

- Delivery services to guests, remote vendor offices, etc.

- Professional maintenance services from our vetted vendors; weather you need a deck sanded and stained or there is a problem during a guest stay

- Emergency contact call-out

- AC filter change out

- Light bulb and battery replacement

- Furniture assembly

- Gas grill spot cleaning

- Trash bin placement and retrieval

- Trash bin cleaning

- On demand light landscaping

- Coordination of any emergency and/or necessary repairs  

- Storm prep coordination and post storm assessment 

- Battery change in remotes, keyless locks, etc.  

- Routine maintenance coordination 

- Need something not listed, reach out to let us help you

- Airbnb, VRBO booking site setup

- Direct booking website setup

- Welcome book creation

You know you need help and support, but you aren’t sure with what just yet. Or maybe you’re wondering if there is a better and more efficient way to manage and market your properties. We can help you assess where you are, guide you through all the details and provide support, tools and training you need to elevate your vacation rental business, increase your bookings and improve your ROI.  

Buying a vacation home is easy...find something you love, furnish it, and enjoy!  Buying a vacation home that you are planning to turn into a Vacation Rental business...well that is a completely different equation.  What you love may not be what others love, how you furnish a home may not be where others would want to spend their vacation, the amenities you love may not be the amenities your guest want.  We can help with the daunting tasks ahead.